Service Support: Oracle HCM Service Cloud

 

Almundo.com is a travel company with personalized services and more than 20 years of experience including technology, quality and high scope offers. Almundo.com implemented Oracle HCM solution for Human Resources Management.

In this opportunity they needed a team with solid knowledge about Oracle Human Capital Management to apply improvements within a corrective and evolutionary support scheme.

 

The Absis Consulting support team designed and implemented enhancements for the following Oracle HCM modules:

- Oracle Global Human Resources (HR)

- Oracle Talent Acquisition

- Oracle Performance Management

- Oracle Goal Management

- Oracle Learning

Absis Consulting helps customers throughout the entire business life cycle, since selecting software solutions till the development and post-production support service.

Almundo.com obtained the following benefits from the updates and support services:

- Analysis of HR high level needs

- Critical Objectives Management

- User support

- Business Intelligence and Business Process Improvement

- Reports generation

- User Acceptance Testing.

 

The post-production support service involves HR processes, Recruitment, Performance Reports, Learning, Career Succession modules and the whole operational transactions of Human Resources, by implementing Oracle technologies.