Services

Help Desk and Support

Our valuable professional expertise in implementation, upgrade and training for our Clients, along with a proven methodology and great commitment, makes Absis Consulting an unbeatable alternative to help desk and support services.

During the term of the service contract, Absis Consulting provides remote support service for the correct functioning of implemented applications and customizations developed by Absis Consulting.

Additionally, Absis Consulting includes a Help Desk for Users, allowing them to evacuate doubts and make the best use of software tools.

The objectives of Absis Consulting Help Desk are:

  • Assist in using the implemented applications.
  • Supply of technical assistance and general information in all aspects of the service.
  • Solution of problems within an acceptable time frame.
  • Continuous improvement of the service through User interaction and feedback.